With many different licensing options available, choosing the right one for your needs can be confusing. Eclectics International makes it easy.
360-Degree View of the Customer
One-stop-shop of customer and product information, FAQs, knowledge base articles, and best practices for improved customer service and reduced operational costs. Empower team selling by giving your people collaborative tools and a single view of customer information.
Improved User Experience
A simple, immersive interface that end users—salespeople and marketers—will find more intuitive. It allows for easy data analysis, database searching and customer engagement. A new navigation provides easy access of recently viewed records and on-the-fly data entry with a Quick Create function.
Business Process-Centric Experience
Enhanced business process development and workflow setup tools helps guide end users through direct customer interactions and internal processes with ease. MS Dynamics 365 also makes enforcement of and reporting on business rules easier though all stages of a sale. This is done through sales process automation, ensuring that the business process is adhered to from an organizational level.
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